Printers, scanners, mobile devices, or other peripheral devicesĪny problems or questions related to the above can be resolved with the assistance of your qualified IT personnel and/or the vendor’s support for the software or device in question.Software support does not include tax preparation advice or validation of tax or payroll compliance. Our Support team cannot relieve your firm of any legal or professional obligations. Our Support team assists customers by providing information, resources, and troubleshooting for CS Professional Suite applications running in supported environments. We may request to view your screen using LogMeIn Rescue but we cannot take control and will not enter data or modify settings. The Virtual Office CS (VO) / Software as a Service (SaaS) support department assists with:įor assistance using a program that runs in VO / SaaS, contact the support department for the application you have questions about. Note for Virtual Office CS and Software as a Service Welcome to Amazon Customer Service What would you like help with today You can quickly take care of most things here, or connect with us when needed. When prompted to choose a department, select TR Reseller (L1 Support). Message frequency varies based on chat activity. If your request includes a credit card payment, call us instead.
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